Used Vehicle Manager

Job Description

AutoNation Chrysler Dodge Jeep Ram and FIAT Johnson City

Position Overview
The Used Vehicle Manager leads the Used Vehicle Department for the store including management of inventory, pricing, merchandising, and reconditioning process in partnership with the Service team.   This role is responsible for selecting, training, coaching, developing and retaining the very best Sales Associates for the store and driving a high-level of performance among the sales team to increase trade appraisals, achieve targeted used vehicle unit sales and profit margins while delighting every Customer along the way.

 

Who Would I Interact With?
This position interacts daily with Customers, Store Management, Sales Associates, Service Advisors, Technicians, Financial Services Manager and support staff, just to name a few. 

 

What are the day-to-day responsibilities?

  • Leading yourself and the sales team in a way that supports AutoNation’s Vision and Mission
  • Ensuring effective inventory mix and pricing to market.  Move inventory among AutoNation stores as needed to maximize retail opportunities
  • Driving effective merchandising of vehicles including all AutoNation point-of-purchase materials
  • Partnering with Service Department to manage reconditioning of used vehicles
  • Setting a clear vision and goals for the sales team to achieve targeted performance in used vehicle sales and profit
  • Engaging and motivating the team to achieve key goals, performance expectations and AutoNation best practice processes
  • Driving the business through a high-level of involvement in the day-to-day operations
  • Appraising vehicles for trade
  • Managing all three areas of customer traffic:  Showroom, E-Commerce, and Phones
  • Managing controllable expense elements for the Used Vehicle Department
  • Analyzing the business to determine shortfalls and developing action plans to improve performance
  • Partnering with the Market Used Vehicle Director to optimize inventory and retail opportunities

 

How will I know if I am successful?
The performance of a Used Vehicle Manager is measured by achieving:

  • Targeted unit sales and gross profit
  • Targeted speed to market
  • Targeted trade appraisals and retention
  • Targeted Associate retention
  • Targeted Customer Satisfaction Index

 

What are the requirements for this job? 

  • High School diploma or equivalent
  • Sales Management experience with proven success in used vehicles
  • Proven leadership ability to mentor and train others
  • Ability to set and achieve targeted goals
  • Ability to drive an exceptional Customer experience
  • Demonstrated communication and interpersonal skills
  • Organization and follow-up skills
  • Experience and desire to work with technology
  • Valid in-state driver’s license and have and maintain an acceptable, safe driving record

 

What are the opportunities for career growth?
Our Used Vehicle Managers have a few options for career growth and development after success in this role.  Opportunities may include:

  • General Sales Manager
  • General Manager

 

AutoNation is an equal opportunity employer and a drug-free workplace.