Collision Estimator / Writer

Job Description

AutoNation Collision Center Fremont

Position Overview

The Collision Repair Estimator / Writer is responsible for providing customers with automotive repair estimates and relating this information to the Collision Technician so that the unit can be repaired in a timely fashion.

 

Who Would I Interact With?
This position interacts daily with Customers, Service Advisors, Technicians, Parts Associates, Collision Managers and other store Associates, just to name a few. 

 

What are the day-to-day responsibilities?

  • Prepare all damage reports in an accurate and efficient manner
  • Obtain all signatures, work authorizations and powers of attorney
  • Negotiate an agreed price on every job prior to processing the job
  • Review all final bills and supplemental billings prior to delivery of the vehicle
  • Review the completed vehicle to check quality and thoroughness
  • Greet each customer in the process of getting a vehicle repaired
  • Make every effort to satisfy the customer's needs in regards to their automotive repair
  • Assertively inform the customer that we feel we are the best choice for them to have their car repaired
  • Make every effort to make a customer or potential customer feel comfortable and welcome during the sales and estimate process or whenever visiting the shop

 

What are the requirements for this job?

  • High school diploma or equivalent
  • Ability to read and comprehend instructions and information
  • Working knowledge of all aspects of repairs for damaged body parts and bodies of vehicles
  • Must have a valid driver's license
  • I-CAR Certification (preferred)
  • ASE certification (preferred)
  • Ability to operate an automobile

 

AutoNation is an equal opportunity employer and a drug-free workplace.

Key Words:  Adjuster, Appraiser, Writer