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Sales Manager, AutoNation USA Phoenix, Arizona

Requisition ID 2017-67528

Position Overview

The AutoNationUSA Sales Manager leverages previous retail management experience, leadership, and interpersonal skills to drive superior performance. A valued member of the store leadership team, the Sales Manager spends the majority of their time coaching and developing their Sales Consultant team. They have day-to-day oversight and authority to respond and rectify potential customer service issues ensuring an extraordinary customer experience.

What are the day-to-day responsibilities?

  • Leading Sales Consultants to exceed sales and customer service goals, executing both long and short term customer service, quality, and sales target strategies.
  • Communicating expectations and providing motivation to Sales Consultants.
  • Promoting an “everybody recruits” culture; attracting, retaining, and developing Associates.
  • Demonstrated ability to lead and coach Associates at all levels.
  • Maintaining key sales and performance measures.
  • Handling customer concerns in a timely, efficient, and professional manner.
  • Exceeding production goals, including volume, reconditioning costs, and cycle times. 

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What are the requirements for this job?

  • High School diploma or equivalent required. Bachelor's degree preferred
  • 5+ years’ experience in service or retail general management, preferably with a major retailer managing a store team.
  • Proven experience in sales, proven experience developing sales professionals.
  • Ability to set and achieve targeted goals.
  • Demonstrated communication and interpersonal skills.
  • Exceptional organization and attention to detail.
  • Thrives under pressure; able to positively work through challenging situations with both customers and Associates.
  • Experience and desire to work with web-based search applications and tablet technology.
  • Ability to work retail hours, including nights, some holidays, and weekends.
  • Valid in-state driver’s license and have and maintain an acceptable, safe driving record.

AutoNation is an equal opportunity employer and a drug-free workplace.

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