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Chevy Hwy-6 Call Center Associates Houston, Texas

Requisition ID 2017-79507

Position Overview

The Business Development Associate is responsible for receiving all incoming sales calls, establishing relationships with customers and scheduling appointments for the Sales Associates.

Who would I interact with?

This position interacts daily with Sales Associates, Sales Managers, Business Development Manager,  support staff and customers, just to name a few.

What are the day-to-day responsibilities?

  • Receiving inbound sales phone calls and leads
  • Identifying the client's needs and scheduling appointments
  • Placing outbound phone calls to potential leads
  • Ensuring all clients concerns are addressed prior to appointment date such as cost, warranty questions, appointment duration, etc
  • Contacting clients prior to appointment date to confirm appointment
  • Mailing marketing letters to provided leads
  • Following up post visit to ensure customer satisfaction
  • Attending Sales Department meetings

What are the requirements for this job?

  • High school diploma or equivalent
  • Excellent oral, written and interpersonal communication skills
  • Extensive customer service, sales, or telemarketing background
  • Computer literacy, strong organizational and follow-up skills
  • Ability to read and comprehend instructions and information
  • Excellent problem solving skills

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